To avail customer support over WhatsApp, Samsung customers can message Samsung’s WhatsApp support number 1800-5-7267864 Samsung users can now seek customer support on instant messaging platform ...

These days, consumers are getting better and better at navigating ecommerce on their own. Provide them certain baseline features and the average shopper can find, buy and receive their items without ...

Samsung has started offering customer care services on Whatsapp in the wake of people facing issues in reaching out to the customer care service centres amidst the spread of Coronavirus. The ...

It's easy to overlook customer care services. In the grand scheme of your operations, it seems like a small piece of a much larger puzzle. However, inbound customer care is critical to the reputation ...

There’s nothing worse than a bad customer experience. In fact, 66 percent of customers say that a bad experience can actually ruin the rest of their day. And whether or not we’d like to admit it, most ...

To reinvent how businesses approach customer care, T-Mobile is going old school — by connecting its customers with humans instead of robots. At a press event in Charleston, South Carolina, T-Mobile’s ...

In an increasingly competitive and globalised marketplace, businesses are now compelled to place significant emphasis on their customer care and service experience. These two elements are no longer ...