AI-driven voice technology allows companies to improve customer and employee experience alike. But is it something customers want? Voice-recognition applications are nothing new, but artificial ...

Digital voice recorders can be invaluable for performing dictation, preserving classroom lectures or recording interviews and other important conversations. You may even use digital voice recorders to ...

The big PSTN switch-off is due in 2027 which means that the old copper PSTN phone network will stop supporting telephone calls. Digital Voice (using VoIP technology – Voice over Internet Protocol) ...

Fast-changing AI technology was a major issue in last year's Hollywood strike. A new agreement advances the conversation in a key way. CNET editor Gael Fashingbauer Cooper, a journalist and ...

BT has announced a change to its timetable for moving all customers from the analogue PSTN network onto digital landlines (Digital Voice). The original plan was to complete this migration by December ...

Many small businesses need the capacity to make digital voice recordings and send them over the Internet. Online DJs and podcasters both need to know how to do this. So do singers and voice actors.

A 15-year champion of consumer affairs, Yvette leads on telecoms content at Which?, helping consumers navigate the market and exposing bad practice. It's arguably the biggest social project since ...