The $9.5 billion customer experience market saw major activity over the past few years. SAP acquired Qualtrics for $8 billion then took it public. Medallia went public. InMoment acquired MaritzCX.
Microsoft says the cybercriminals behind the SolarWinds attack compromised a Microsoft customer service agent’s device to launch hacking attempts against its customers. The agent’s device had access ...
Microsoft Dynamics 365 CRM stands out as a comprehensive AI-powered platform designed to meet the evolving needs of businesses. It excels in providing a unified yet secure solution that seamlessly ...
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