Operational objectives differ from strategic objectives in that they focus more on "how" than "what." For example, a business might decide it needs to improve profits by improving its margins, rather ...

The process of operational goal-setting is a critical step when it comes to business planning. It's the step that transforms strategic plans into actionable items. I previously wrote about operational ...

Challenging times present an opportunity for organizations to perform detailed assessments of their operations. While recent stock market turmoil has many organizations worried about both short and ...

Business strategies come from various levels of an organization, ranging from top-level corporate strategy to front-line managers' daily sales objectives. Higher levels of strategy deal in fundamental ...