“Working software over comprehensive documentation” is the second value stated in the Agile Manifesto. The Manifesto’s signatories were fighting against the business and technical requirements ...

OutSystems, a global leader transforming how companies innovate through software, is debuting Workflows, a business process modeling and workflow automation solution designed to streamline ...

As technology continues to evolve, so does the future of service operations and in particular how knowledge can improve productivity and knowledge worker outcomes. Advancements in natural language ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

Bridging the gap in data utilization and knowledge/learning management is crucial for successful drug development. Clinical trials are increasingly complex, pressuring sites to manage intricate ...

When you’re working on a project, being organized and approaching the task methodically ensures consistent, timely results, and the best way to do that is through workflow management. The following ...