The VTEC National Military Training & Hiring Campus at Fort Gillem operates as a centralized location where employers can engage transitioning active-duty service members, veterans, National Guard and ...

Training represents one of the largest investments call centers make in their workforce, yet many organizations struggle to demonstrate its actual value. Post-training assessments might show that ...

The AICPA and state CPA societies are calling on the U.S. Department of Education to explicitly include accounting programs in the regulatory definition of “professional degree programs.” The ...

Truist Foundation awards more than half a million dollars in grants to scale innovative solutions to challenges experienced by often-overlooked segments of adult workforce CHARLOTTE, N.C., Nov. 13, ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

LAKE NONA, Fla. — Musicians On Call (MOC) is launching its MOC Bedside program in the Orlando area with a special event at UCF Lake Nona Hospital today at 11:00 am. In partnership with HCA Florida ...

ST. LOUIS COUNTY, Mo. – The Healing Arts Center, a decades-old massage therapy training school in St. Louis County, has shut down as of Friday afternoon. For 35 years, the Healing Arts Center trained ...

CLOSER AND CLOSER. ALL RIGHT ETHAN, THANK YOU. WELL, REPUBLICAN CONGRESSMAN LLOYD SMUCKER AND PENNSYLVANIA ATTORNEY GENERAL DAVE SUNDAY WERE IN YORK COUNTY TODAY CALLING FOR MORE FUNDING FOR REENTRY ...

WASHINGTON — The Permanent Change of Station Joint Task Force launched a 24/7 call center today to help service members, Defense Department civilians and their families with their government moves.

Have you ever found yourself repeating the words "speak to a human please" while on the phone with customer service? If so, you're among the roughly 70% of Americans who find interacting with ...

In many organizations, the call center is mistakenly viewed as a pure cost center – an unavoidable expense necessary for customer support. This perception often leads to underinvestment in agent ...

The Pulitzer Center is now accepting applications for its fourth cohort (2025-2026) of Artificial Intelligence (AI) Accountability Fellowships. AI and other predictive technologies have been used to ...